At FUHENG YICHANG TRADING COMPANY LIMITED, we are committed to providing you with fast, reliable, and affordable shipping for your orders. Please review our Shipping Policy below to understand how we handle your shipments.
1. Processing Time
- All orders are processed within 1-2 business days from the time they are placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been processed, you will receive a shipment confirmation email with tracking information.
2. Shipping Methods & Delivery Time
We offer various shipping methods through reputable carriers, including USPS, FedEx, UPS, DHL, and other trusted couriers. The available shipping options and delivery times are as follows:
- Standard Shipping: Estimated delivery time 5-7 business days.
- Expedited Shipping: Estimated delivery time 2-3 business days.
- Express Shipping: Estimated delivery time 1-2 business days.
Please note that delivery times may vary based on your location, and occasional delays may occur due to circumstances beyond our control (e.g., weather, holidays, or courier delays).
3. Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and the shipping method you choose. We offer various shipping options to suit your preferences and budget. Orders over a certain amount may qualify for free shipping; please check our promotions for applicable offers.
4. International Shipping
We currently offer international shipping to select countries. Delivery times and shipping fees may vary based on the destination. Customs fees, import duties, and taxes may apply depending on the country of delivery and are the responsibility of the customer. For more information, please consult your local customs office.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor your shipment’s progress via the carrier’s website (USPS, FedEx, UPS, DHL, etc.). If you have trouble locating your tracking number or have any questions about your shipment, please don’t hesitate to contact our customer service team at [email protected].
6. Shipping Restrictions
- We do not ship to P.O. Boxes or Military APO/FPO addresses.
- Shipping restrictions may apply based on the product(s) in your order or your delivery address.
7. Address Accuracy
Please ensure that your shipping address is correct and complete at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information. If you realize that there is an error with your address, please contact us immediately to update it before the order ships.
8. Lost or Stolen Packages
Once your package has been shipped and the carrier has confirmed delivery, we are no longer responsible for lost or stolen items. If you have concerns about delivery, we recommend using a trackable shipping option to ensure your package arrives safely. Please contact the carrier directly for assistance with lost or stolen packages.